Deleting Your Sybel Account

At Sybel, we respect your privacy and provide a simple solution to delete your account and associated data.

How to Request Account Deletion?

To request the deletion of your Sybel account and its associated data, follow these steps:

  1. Log in to your account.

  2. Visit the dedicated page via this link: https://app.sybel.co/settings.

  3. Click on the “Delete My Account” button.

  4. Type “DELETE” and confirm the deletion.

What Data Will Be Deleted?

When you request the deletion of your account, the following information will be deleted:

  • Your personal data (name, email address, userId)

  • Your listening history and favorites

  • Your user settings and preferences

Data Retention and Additional Durations

Certain data may be retained temporarily to meet legal or security requirements:

  • Subscription history: kept for a maximum of 7 years, as required by law.

  • Data related to security or disputes: retained for a limited period, strictly necessary to resolve such issues.

After these periods expire, all remaining data will be permanently deleted.

If you have any questions or want to learn more, consult our Privacy Policy.

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